introduction

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Hi, I’m Kim Wiseman. My background spans strategic account development, partner growth, customer success, and operational leadership. I lead transformative initiatives in Higher Education, healthcare and technology, with a focus on SaaS innovation. I am driven by improving retention, deepening client relationships, and driving measurable business results.

Over the past decade, I’ve guided teams, managed national account portfolios, and built partner ecosystems from the ground up. I’ve led renewal strategies for millions of users, negotiated multi-year partnerships, and implemented solutions that strengthen internal operations, scale workflows, and enhance the client experience. My work blends relationship-building with system-level thinking; translating complex goals into action plans that align teams, improve processes, and deliver results across functions and timelines.

Whether I’m leading a project, managing key accounts, coaching a team, or shaping a partnership, I stay focused on alignment, accountability, and outcomes that last.

This site is a window into the work I’ve done and how I work with others. If you're exploring a potential collaboration, leadership opportunity, or simply getting to know my work - welcome, and thanks for being here.

Many thanks,
Kim